According to a recent poll of Qualia customers, it appears that the majority of title & escrow companies across the country switched to working remotely during the COVID-19 pandemic. In response to customer demand, Qualia has released a new video chat feature within the Qualia platform through its existing in-app messaging system. While the in-app messaging system was previously text-only, now agents can simply click a button to place a video call to coworkers and forego long text-based chat or email threads that waste time and cut into productivity.
Want to learn more about this feature? Check out Qualia’s recent blog post or watch the video below!
To learn more, contact Sadie Webb, Qualia’s Mississippi Industry Relations Consultant!